Contact

Contact us

Orders, returns, products or design help. We reply within one working day.

UK phone
+44 7380 152955
US phone
(319) 253-2578
Hours
Monday to Friday, 9:00 to 17:00 UK time
Office
Westgate, 14 Western Gateway
London E16 1BJ

FAQs

Common questions

How do I return something?

You have 30 days to return an unused light in its original packaging. Email us your order number and we'll send instructions.

What does the 2-year warranty cover?

Faults in normal use for two years from delivery, on everything we sell. Send a photo or short video of the fault and your order number, and we'll replace it.

Can you make a light with a longer drop or different canopy?

Yes. Cable drops, rod lengths and canopies can be made to order. Tell us the light and the size you need.

Where do you deliver?

We deliver to the UK, the US and the EU.